Donation Refund & Cancellation Policy

Clarity, Transparency, and Trust in Every Contribution

At Asar Foundation, we deeply value the trust and support of our donors. Every contribution we receive is directed toward creating meaningful and sustainable impact across our focus areas.

This Donation Refund & Cancellation Policy outlines the terms governing donations made through our website:
👉 https://asarfoundation.org/

1. Nature of Donations

All donations made to Asar Foundation are voluntary contributions intended to support our social initiatives, including youth development, women empowerment, digital inclusion, and community development.

As a general principle, donations are treated as final and non-refundable, as they are immediately allocated toward ongoing and planned programs.

2. Refund Eligibility

While donations are non-refundable in normal circumstances, we may consider refund requests under exceptional conditions, including:

  1. Duplicate transactions due to technical errors
  2. Incorrect donation amount entered unintentionally
  3. Unauthorized or fraudulent transactions (subject to verification)

All refund requests will be reviewed on a case-by-case basis.

3. Timeframe for Refund Requests

Any request for a refund must be made within 7 days of the transaction date.

Requests received beyond this period may not be eligible for consideration.

4. Refund Process

To request a refund, the donor must provide:

  • Full name
  • Registered email address
  • Transaction ID / payment reference number
  • Date and amount of donation
  • Reason for requesting the refund

Refund requests should be sent to:
📧 [Insert Official Email Address]

Upon verification, if the request is approved, the refund will be processed within 7–10 working days through the original mode of payment.

5. Cancellation of Recurring Donations

If you have opted for recurring or monthly contributions (if enabled):

  • You may cancel future payments at any time by contacting us
  • Cancellation will apply to upcoming transactions only
  • Amounts already processed will not be refunded

6. Payment Gateway and Transaction Issues

All online donations are processed through secure third-party payment gateways.

In case of:

  • Payment failures
  • Delayed confirmations
  • Transaction errors

Donors are advised to first check with their bank or payment provider. If the issue persists, you may contact us for assistance.

7. Tax Benefits

If your donation qualifies for tax exemption (e.g., under Section 80G of the Income Tax Act), the issuance of receipts will be subject to compliance with applicable regulations.

Refund requests may impact tax documentation and must be addressed before receipt issuance.

8. Changes to Policy

Asar Foundation reserves the right to modify this Donation Refund & Cancellation Policy at any time.

Any changes will be updated on this page and will take effect immediately upon posting.

9. Contact Us

For any queries or refund requests, please reach out to us:

📧 Email: hello@asarfoundation.org
📍 Address: B-3005, Akshar Business Park, Sec 25, Vashi, Navi Mumbai – 400703
🌐 Website: https://asarfoundation.org/

🤝 Final Note

Your support enables us to create lasting change. We are committed to maintaining transparency, accountability, and integrity in all our interactions.